PowerAssistTM Program
A Helping Hand
You know your network better than anybody and you do a great job managing your day-to-day IT operations. Your job is stressful, hectic and tough. Often your business doesn't even recognize the challenges you face and the contribution you make.
We can help. Our PowerAssistTM program provides you access to our award wining PowerWatch availability and performance monitoring solution, as well as priority access to supplemental support services from our team of experienced, highly trained engineers and technicians for a fraction of the cost of hiring an additional resource.
Services Provided:
- Access to PowerWatch
- Availability, Performance and Predictive Failure monitoring
- Collaborative notification profiles
- As needed access to supplemental support resources:
- Security
- Network
- Server
- Storage
- Reporting
Benefits: - Dramatically improved efficiency of the MIS group by automated monitoring
- Comprehensive reporting capabilities
- Immediate incident detection
- Increased incident avoidance
- Cost effective access to specialized skills
- Cost effective access to supplemental skills
- Equalized monthly payments
- Monitoring to maintain workflow through device scheduling
An IT Partner not Provider
How often have you had to deal with service providers that treat you like a second priority and don't provide the level and type of support you're looking for? Through our PowerAssistTM program our system engineers collaborate with you to solve complex issues and provide the backup you need, when you need it. Our PowerWatch solution allows us to share valuable data about your infrastructure and join forces to resolve issues, when you need it by providing.
- Defined areas of supplemental support (2nd and 3rd line points of escalation)
- After hours, weekend and vacation emergency support
- The types of availability, incident and capacity reports your business is looking for.
“"More Power Computers has worked with us to resolve imminent network issues much more effectively than we could have by ourselves.
Having More Power Computers PowerWatch system on our team helps us deliver amazing IT services
to our company."”
J. Goodson
Condors Medical Supply
|
Category
|
PowerAssistTM |
Network Monitoring |
Pricing |
File Server, Mail Server, Application
Server |
Included
|
Firewall
|
Included
|
Web Server, Data Server, Backup
Server, VoIP Server
|
Included
|
Router, Switch (up to 48 ports)
|
Included
|
Desktop
|
Included
|
Network Printer |
Included |
|
|
