Technology is the #1 budget item after HR, yet it is the least understood. Allow us to use our expertise to help you reduce your maintenance costs and increase the service quality and reliability of your IT infrastructure.

One of the hardest things in maintaining a computer network is predicting what may fail and when.  Managing a network by only reacting to issues can lead to lost time.  Determining there is a problem, requesting help, waiting for technicians to be dispatched, waiting for diagnosis, and then more waiting for the problem to be resolved - All of this is lost time and productivity to your organization.  At More Power Computers, we have a better way to serve you.

Why Choose More Power Computers as your Technology Support Partner?

We can help keep your key business tools up and running by working to reduce the amount of issues that you experience. With our MoreCare^TM Program we'll have technicians looking after your network to deal with issues BEFORE they affect your productivity.

Our MoreCare^TM Program can address your critical business needs by:

• Giving you peace of mind - Let us be your network watchdog, enabling you to focus on your core business activities instead of putting out fires when network disruptions occur.
• Enabling continuing business productivity by proactively detecting and resolving issues BEFORE they happen through a combination of predictive and scheduled preventative maintenance activities.
• Safeguarding the integrity of your network by providing regular checkups to ensure that operating system patches, antivirus updates and other important elements of your network are being proactively guarded.
• Stabilizing and rationalizing your IT spending - Through our proactive approach, we remove 'emergency service call' from your vocabulary and help to create more predictable IT spending patterns.
• Access to a wealth of IT expertise, tools and experience - Our staff has over 100 years of combined experience and is accredited by Compaq, CompTIA, Hewlett-Packard, Microsoft, Intel and others.  We use industry-leading management tools to provide you with the highest level of service possible.

Category	MoreCareTM
Server & Network Monitoring & Preventative Maintenance	Availability, Performance & Predictive Failure Monitoring
Vital parameter monitoring
Server & network device availability & performance monitoring
Windows OS patching
Server & workstationpatch monitoring
Server & network device preventative maintenance
Security Services
Firewall monitoring & preventative maintenance
Server antivirus updating
Server antivirus monitoring
Network Support Services
Monthly network inspections
Relationship management with software vendors
Reactive support
Client alerts
Network Assessment
Detailed network schematics
Hardware & software inventory
Warranty & serial number data compilation
Consulting and Strategic Planning
Monthly network health review reports
Quarterly strategy & planning meetings
Internet Service
Internet connectivity & usage monitoring

Additional Services Modules

In addition to services provided under our MoreCare^TM Program, we can augment your solution with any or all of the following additional service modules:

• Advanced Security Services
  Vulnerability scans and security audits
  Active Directory and file access auditing and alerting
  Penetration testing
  Security design consulting

• Network Printing Services
  Monitor printer toner and paper levels
  Error message monitoring
  Printer maintenance

• Advanced Backup Services
  Backup plan design and implementation
  On-site and remote backup service management

• End-User Help Desk Support
  Helpdesk support
  Online service ticket generation

• Workstation Monitoring & Maintenance
  Workstation performance and availability monitoring
  Patch management
  Periodic preventative maintenance

• Advanced Consulting Services
  Procurement assistance
  Vendor interface assistance

• Advanced Internet Services
  URL and/or content filtering